Kbazzi Privacy Policy — Your Information Our Responsibilities

Kbazzi collects certain information to build a relationship with you and deliver its services smoothly. This information falls into three categories.

Kbazzi only collects information that is genuinely necessary to provide its services. No unnecessary or excessive data is requested.

Collected data is used only for its stated purpose. Using any data beyond that purpose is against kbazzi's policy.

• Account Management: Verifying your identity, keeping your login secure, and maintaining your account in good standing.
• Payment Processing: Ensuring deposits and withdrawals are processed correctly and preventing financial fraud.
• Service Improvement: Understanding which features are used most and where issues arise, so we can keep improving the platform.
• Contact: Sending important updates, security alerts, and transaction confirmations.
• Legal Compliance: Meeting licensing conditions, anti-money laundering regulations, and other regulatory requirements.
• Personalized Experience: Personalising bonus offers or content based on your preferences — but only with your consent.

As mentioned, kbazzi does not sell your data. That said, there are limited circumstances where sharing specific information with certain third parties may be necessary.

• Payment Processors: Only the information necessary to complete a transaction is shared with payment providers such as bKash, Nagad, or Rocket.
• Identity Verification Providers: Approved services may be used to verify identity documents during the KYC process.
• Regulatory Authorities: If a licensing authority or law enforcement agency lawfully requests information, kbazzi is legally required to comply.
• Technology Partners: With cloud storage or cybersecurity service providers — under strict confidentiality agreements.

Beyond the cases above, kbazzi does not share your information with anyone without your explicit written consent. Every third-party arrangement is governed by a data privacy agreement that strictly defines how that information may be used.

Kbazzi uses cookies and similar technologies on its website and app to help improve your experience.

• Essential Cookies: Keeping your login session active and ensuring security — the website cannot function without these.
• Functional Cookies: Helps remember your language preference, previous searches, or favourite betting markets.
• Analytics Cookies: Used to understand which pages are most visited and where issues occur — without identifying you personally.

You can disable cookies through your browser settings, though some features may not function as a result. App users can manage tracking preferences through their device settings.

Kbazzi does not retain data beyond what is necessary. Each type of data has a defined retention policy.

• While your account is active: All information remains active and is updated as needed.
• After Account Closure: Financial transaction records may be retained for up to 5 years to meet legal obligations.
• KYC Documents: Up to 7 years after account closure, in accordance with regulatory requirements.
• Marketing Information: Deleted immediately upon opt-out.
• Technical Logs: Typically deleted within 90 days.

You may request deletion of all data beyond what is legally required to be retained. Contact support and the process will be completed within 30 days.

You have several important rights over your personal data at kbazzi.

Kbazzi strictly does not provide services to anyone under 18. This policy applies across the board — from age verification at registration to how data is stored.

• Date of birth is verified at registration. Users under 18 cannot create an account.
• If a member registers using a false age, their account will be suspended as soon as this is detected.
• If a parent or guardian suspects their child is using kbazzi, contact support immediately — action will be taken promptly.
• We never knowingly collect information from minors. If such data is identified, it is deleted immediately.

Financial data is the most sensitive of all — kbazzi recognizes this and applies dedicated safeguards accordingly.

• Full account details for bKash, Nagad, or Rocket are never stored on kbazzi's servers — only transaction confirmation records are retained.
• Payment data is transmitted through encrypted channels during processing and is not visible to kbazzi staff.
• When a suspicious transaction is detected, it is automatically blocked and the member is notified.
• No kbazzi staff member will ever ask for your payment PIN or OTP over the phone or via chat — that is simply not how kbazzi operates.

Kbazzi's technology team maintains multiple layers of security to keep your data protected.

• Encryption: All data in transit is protected with TLS 1.3 encryption. Data at rest is encrypted as well.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account at any time for an added layer of security.
• Regular Security Audits: Independent security experts conduct regular penetration testing.
• Data Backup: All data is backed up in encrypted form — the risk of data loss is effectively zero.
• Unusual Activity Detection: Automated systems monitor accounts for unusual login activity or transactions and send instant alerts.

In the event of a data security breach, kbazzi is required to notify affected members within the timeframe set by international standards.

Kbazzi may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered phone number and email.

Continuing to use the service after a policy update will be taken as acceptance of the revised terms. We recommend checking this page from time to time.